Live from CRM 2012: Molex Details its Implementation of SAP CRM
In this exclusive podcast, Debra Engels of Molex describes her company’s process mapping and training strategy for its implementation of SAP CRM. Engels also explains how Molex uses dashboards to keep its SAP CRM users engaged.
Recorded live at CRM 2012 where Engels presented Case study: Lessons from Molex's innovative use of SAP CRM to drive global sales and Case study: How global marketing campaigns at Molex generate qualified leads and boost the pipeline.
May 11, 2012