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January 2010

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Kristine Erickson
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Evan J. Albright
A major beer producer and distributor’s revenue targets hinge on seasonal sales. At Molson Coors, Todd Campbell, Vice President of Logistics and Procurement, and his supply chain team don’t have the time or the luxury to operate on gut feel. Every decision needs to be grounded in fact. Follow this team as it evaluates business intelligence tools to provide crucial data for advance planning and anticipate inventory gaps with incredible speed.
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John Parker
A strong upfront effort can lead to a faster, more efficient upgrade. See how Tim Batty, Project Manager at cellular services company, Bouygues Telecom, and his team upgraded to SAP ERP 6.0 in under five months — and became production-ready in just four days. This success is due to the care the company put into its study phase, building the project team, testing, and training.
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Joshua Greenbaum
Today, the role of the CIO is being redefined once again — and it’s now line-of-business users who are influencing on day-to-day business functions. SAP is focused now, more than ever, on the needs of these line-of-business users by overcoming user adoption barriers, creating more business-user-friendly tools, opening up the SAP ecosystem, and co-opting the competition.
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Alan Joch
SentrySafe wanted ready access to timely and accurate product data — and “one version of the truth.” Gregg Griebel, ERP Program Manager, explains how the company can now serve its large retail customers with readily available product information and is better prepared for future changes in how manufacturers and retailers will interact.
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Evan J. Albright
After acquiring a US-based company, GILSA, a Mexico-based dairy manufacturer and distributor, committed itself to ensure smooth business process integration — internally and for longstanding retailers and customers — by building a flexible data system to serve its growing, global customer base. CIO Mauricio Castillo shares how the company was able to keep these new customers operating in a business-as-usual manner.
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Salim Ali, Vice President of Enterprise Solution Marketing for SAP, describes a new customer experience for users who expect to have information at their fingertips anytime, anywhere. SAP customers now have a new way to collaborate, innovate, address challenges, and discover and evaluate solutions and services — with SAP partners and peers across the SAP ecosystem.