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insiderPROFILES Evan J. Albright After acquiring a US-based company, GILSA, a Mexico-based dairy manufacturer and distributor, committed itself to ensure smooth business process integration — internally and for longstanding retailers and customers — by building a flexible data system to serve its growing, global customer base. CIO Mauricio Castillo shares how the company was able to keep these new customers operating in a business-as-usual manner.
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SAPinsider Stefan Ressing, Advantco International LLC Guaranteeing that your SAP systems can connect to and exchange information with external partner solutions — in essence, ensuring interoperability — is a critical part of running a nimble business. While SAP NetWeaver Process Integration does the facilitating, learn how PI Monitor from Advantco automates the monitoring to mitigate risks and ensure smooth operations.
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SAPinsider Sanjeet Mall, SAP AG Uncover long-term benefits of creating and supporting an adaptive, customer-centric call center and planning and executing a killer sales force automation strategy while working with a reliable technology partner.
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