|
| |
|
insiderPROFILES David Hannon, Senior Features Editor, and Amanda McKeon, Assistant Editor In the era of big data, companies need high-level computational science and expertise as well as the right technology to truly take advantage of the benefits big data can bring. But unfortunately, this is not always the case. To ensure its customers have access to the resources necessary for an effective predictive analytics program, SAP offers the services of its Performance and Insight Optimization (PIO) organization.
|
|
insiderPROFILES Q&A with Michael Rieder, Global Head of SAP Enterprise Support and Senior Vice President of SAP Active Global Support for EMEA In this Q&A, Michael Rieder, Global Head of SAP Enterprise Support and Senior Vice President of SAP Active Global Support for EMEA, answers questions regarding his specific responsibilities in his dual role at SAP, challenges customers struggle with today, and why SAP Enterprise Support is much more than just a problem-fixer.
|
|
insiderPROFILES Lauren Bonneau, Managing Editor For any company, delayed deliveries can result in lost profits. But for a company like AmerisourceBergen, which processes 80,000 orders for pharmaceuticals per day, delayed deliveries can have deadly consequences. To continue to ensure that pharmacies and hospitals receive the inventory patients need, AmerisourceBergen embarked on a business transformation initiative to replace its legacy system with a scalable ERP platform.
|
|
insiderPROFILES Q&A with SAP’s Davis Bennett, Vice President, Solution Delivery Center In this Q&A, Davis Bennett -- Vice President of the Solution Delivery Center at SAP Consulting North America -- discusses the potential benefits of SAP Rapid Deployment solutions. For example, instead of tackling massive projects, customers can utilize packaged services that require less customization and less costs, but are still fully integrated and scalable to meet any future needs.
|
|
insiderPROFILES by Ross Wainwright, COO of North America and former EVP of North America Services, SAP Ross Wainwright, COO of North America and former EVP of North America Services, recommends three best practices to help business users simplify future SAP projects and promote growth and innovation: think big, start small, and move fast; pull more levers with fewer hands; and embrace the art of governance. Read the article for details about these best practices.
|
|
insiderPROFILES Q&A with José Duarte, President of Global Services, SAP SAP’s President of Global Services, José Duarte, has been in customer-facing roles at SAP for nearly 20 years and is today applying innovation to the SAP Services business in a way that stands to resonate throughout the industry, with a solid and favorable impact on customers. In this Q&A with Duarte, get to know SAP Services better and learn what SAP customers can expect from it.
|
|
SAP NetWeaver Magazine Dietmar Giljohann and Marion Augenstein What happens when industry competitors join forces to come up with some shared, standard services-based processes? Procter & Gamble shares its experience working with other companies to streamline order, shipping, and billing systems -- work that eventually led to a new composite application: the Sales Order Cockpit. This is the power of Enterprise Services Community (ES Community) groups, where customers and SAP partners identify services to drive functional and technical improvements.
|
|
SAPinsider Anand Eswaran, SAP As customers demand more innovation, the services industry is transforming itself to deliver on these expectations. By shifting its focus to cater to specific customer goals, rather than just offering a one-size-fits-all approach, SAP is spearheading this evolution.
|
|
SAPinsider Klaus Weber, SAP In a world of fast and furious change, companies need to be able to quickly adapt their technology to address new opportunities and surpass the competition. The SAP Custom Development team works with customers to not only address their business needs and provide custom-built solutions, but also help them extend existing solutions to accommodate new business processes.
|
|
SAPinsider Paul Frankenreiter and Colleen Speer, SAP America This past July, SAP Active Global Support held the first ever SAP Innovation Summer Camp – a two-day event that joined customers and partners with SAP experts to help them solve their business issues with a customized approach for efficient, non-disruptive innovation. In this article, you’ll learn about the camp and how it was designed to enlighten both IT and lines of business alike.
|
|